| Resources for Service Providers
Advocacy Centre for the Elderly (ACE)
The Advocacy Centre For the Elderly is a legal clinic funded by Legal Aid Ontario to provide legal services to low-income seniors. Managed by a community Board of Directors, ACE provides a range of legal services, including telephone advice and information, representation before courts and tribunals, public legal education and services (speakers and publications), community development projects, and law reform activities.
ACE produces a newsletter twice a year (Spring and Fall). This newsletter is available to all members of ACE and to anyone who requests to be on the mailing list. The ACE Newsletter highlights legal issues of current interest to the seniors community and to service-providers working with seniors. Articles from previous newsletters are also available on request.
ACE contact information:
Advocacy Centre for the Elderly
2 Carlton Str., Suite 701, Toronto, ON M5B 1J3
Tel: (416) 598-2656
Fax: (416) 598-7924
Community Legal Education Ontario (CLEO)
A large number of publications are available from CLEO, some of which speak to the abuse of older adults specifically, and some of which provide useful information to you when you are assisting an older adult (e.g. publications on housing, benefits, Powers of Attorney, etc.) Some of these publications are available online (online order form is accessible on CLEO website); others must be ordered by contacting CLEO by email, telephone or mail. All publications are printed in English and French. Most are available free of charge. Inquire about cost when you contact CLEO.
CLEONET - an online clearinghouse for community legal education
Community Legal Education Ontario
119 Spadina Avenue, Suite 600,
Toronto, Ontario. M5V 2L1
Tel: (416) 408-4420
Fax: (416) 408-4424
Ministry of the Attorney General, Ontario Victim Services Secretariat (OVSS)
The Ontario Victim Services Secretarial (OVSS) provides leadership across the
Ontario Public Service (OPS) In policy development, program design and
frontline service delivery for victims of crime. It also works to enhance the profile
of victims issues both within government and the community.
OVSS works with other divisions within the Ministry of the Attorney General,
other Ministries, as well as community-based organizations to ensure that victim
services are effective, coordinated and meet the needs of diverse victims in
More information on programs and services offered by the Ontario Victim Services Secretariat, which supports victims of crime
National Clearinghouse on Family Violence (NCFV)
The NCFV is Canada's national resource centre for information about family violence. The NCFV collects, develops and disseminates resources on prevention, protection and treatment.
By increasing awareness, the NCFV encourages Canadian communities to become involved in reducing the occurrence of family violence.
National Clearinghouse on Family Violence
Family Violence Prevention Unit
Public Health Agency of Canada
(Address Locator: 1907D1)
7th Floor, Jeanne Mance Building,
Ottawa, Ontario K1A 1B4
Telephone : 1-800-267-1291 or (613) 957-2938
TTY: 1-800-561-5643 or (613) 952-6396
Fax : (613) 941-8930
Office of the Public Guardian and Trustee (OPGT)
Information on Powers of Attorney, the Power of Attorney Kit, the Substitute Decisions Act, Capacity Assessment, and Guardianship, as well as other topics is available on the OPGT website. The pamphlet that describes the Office of the Public Guardian and Trustee can be obtained by contacting the regional office of OPGT (directory of regional offices available on website or by calling their toll-free 800 number).
Ontario Association of Community Care Access Centres (OACCAC)
OACCAC's vision is to advance excellence in community health care in support of CCACs and the clients they serve. It's mission is to serve as a collective voice for the contribution made by CCACs to an integrated health care system; and to provide leadership, inspiration and evidence-based outcomes in support of innovative and cost-effective community health care services.
Ontario Association of Non-Profit Homes and Services for Seniors (OANHSS)
OANHSS is a provincial, non-profit organization representing long term care facilities, seniors housing, and community agencies that provide care and services on a not-for-profit basis. Its mission is to represent and support the common goals of members and to provide and advocate for quality non-profit housing and long term care programs and services.
Ontario Community Support Association (OCSA)
OCSA is a provincial association that supports, promotes and represents the common goals of its members, which are providers of community-based not-for-profit health and social services, so that they are better able to support people to live at home in their own communities
Ontario Long-Term Care Association (OLTCA)
OLTCA is the largest long term care providers organization in Ontario. Its vision is to be the recognized leader in shaping long term care.
Its mission is to lead and enable our members to provide efficient and high quality long term care and services.
Ontario Retirement Communities Association (ORCA)
ORCA is a voluntary, non-profit association that sets professional operating standards by inspecting and accrediting retirement residences in Ontario.
Ontario Seniors' Secretariat (OSS), Ministry of Citizenship and Immigration
OSS influences and supports policy development across all government activities on behalf of Ontario's seniors. It conducts specific policy activities with a multi-ministry focus aimed at improving the lives of Ontario seniors. It works with other ministries and other levels of government to identify areas where policy development and coordination can result in improved services for seniors. The secretariat identifies issues and trends among Ontario's seniors' population through research data, demographic projections and regular dialogue with key seniors' groups. The Secretariat also responds to requests for information for seniors on a wide range of topics.
Ontario Seniors' Secretariat
Ministry of Citizenship and Immigration
77 Wellesley Street West
6th Floor, Ferguson Block
Toronto, ON M7A 1R3